SIGNALOPSServices   Incidents   On-call
Resolved

Delayed webhook delivery in EU region

INC-2026-114 · 26 September 2026 · Duration 47 minutes

Summary

A queue partition in the EU region stopped acknowledging completed deliveries. Events remained durable and were delivered after the partition was replaced.

8,412
events delayed
47 min
maximum delay
0
events lost

Timeline

Alert triggered

Delivery age exceeded the five-minute threshold on EU queue 3.

Partition isolated

On-call drained healthy partitions and stopped new assignments to queue 3.

Replacement online

Backlog processing began and delivery age declined.

Incident resolved

All delayed events were delivered and alert levels returned to normal.