Privacy Policy Update
Effective October 15, 2026 · Review the changes to how we handle your data
What Changed
Last updated: September 28, 2026
We've updated our privacy policy to reflect new features and clarify how we handle your health data. The key changes:
- Health Insights: Our new AI-powered health insights feature analyzes your activity and biometric data to provide personalized recommendations.
- Third-party integrations: You can now connect Pulse with Apple Health, Google Fit, and Fitbit.
- Data retention: We've extended the default data retention period from 2 years to 3 years to support long-term trend analysis.
- Europe/UK users: Updated to comply with revised GDPR guidance on health data processing.
Data We Collect
Health and Activity Data
When you use Pulse, we collect:
- Physical activity (steps, distance, active minutes)
- Biometric data (heart rate, sleep stages, blood oxygen when available)
- Manually logged information (weight, meals, mood, symptoms)
- Device and sensor data from connected wearables
Account and Profile Data
To create and manage your account:
- Email address, name, and date of birth
- Profile photo (optional)
- Payment information (processed by Stripe; we do not store full card numbers)
Usage and Device Data
To improve the service and diagnose issues:
- Device type, operating system, app version
- IP address and general location (city/region level)
- Feature usage and interaction patterns
- Crash reports and performance data
How We Use Your Data
We use your data to:
- Provide the service: Display your activity, calculate stats, and sync across devices
- Personalize your experience: Generate insights, suggest goals, and tailor content
- Improve Pulse: Analyze aggregate usage patterns to prioritize features and fix bugs
- Communicate with you: Send account notifications, product updates, and optional marketing (you can opt out anytime)
- Ensure security: Detect fraud, prevent abuse, and protect your account
We do not sell your personal health data. We may share aggregated, anonymized statistics (e.g., "Pulse users walk an average of 7,200 steps per day") with researchers and partners, but these cannot identify you.
Third-Party Integrations
When you connect Pulse with another service (Apple Health, Fitbit, etc.), we exchange data according to your permissions. You control these integrations in Settings and can disconnect them at any time.
Your Rights
You have the right to:
- Access your data: Download a complete copy of your data in JSON format from Settings → Privacy → Export Data
- Correct your data: Edit any manually entered information directly in the app
- Delete your data: Close your account and request deletion at any time. We will delete your data within 30 days, except where we must retain it for legal compliance (e.g., financial records)
- Opt out of marketing: Unsubscribe from promotional emails via the link in any marketing message
- Revoke consent: Disconnect integrations or disable features that require additional data access
For privacy requests or questions, contact privacy@pulsewellness.example.
Contact Us
If you have questions about this privacy policy or how we handle your data:
Pulse Wellness Inc.
548 Market Street, Suite 82760
San Francisco, CA 94104
United States
Email: privacy@pulsewellness.example
Data Protection Officer: dpo@pulsewellness.example