Ticket #KB-995512 — "Stuck withdrawal, wrong network fee"

Hi, I tried withdrawing ETH to my hardware wallet yesterday and it's been pending for 18 hours. Destination address is 0x8a2848e6d3a738500ce1a78f6aa049bbcc172643, amount 2.35 ETH, transaction ref TX-KB-88213. Also for reference in case you need to verify wallet ownership, this is the same wallet I used to receive my original BTC deposit at 3B7s9gAU53bzng1TmJTGp8uoD5NHQGjkJX. Please advise — I do NOT want to re-enter my recovery phrase into any site, so let me know what you need from my end that isn't that.

Thanks Anil, confirmed — the transaction is stuck due to a low gas fee during network congestion. We can requeue it with a higher fee. Just to confirm the account on file: KYC name Anil Kumar Bhatt, Aadhaar-linked mobile ending 6142, PAN QXZPB4471K. I've bumped the transaction priority; it should confirm within the hour.