Scaling Our Infrastructure to 10M Users

Posted by Sarah Chen, VP Engineering · Aug 15, 2026 · 8 min read

Last month, we crossed a major milestone: 10 million active users. This post shares our journey scaling our infrastructure to handle this growth.

The Challenge

When we started with 100k users, our monolithic Rails app on a single EC2 instance worked fine. But as we grew, response times increased from 200ms to 3 seconds during peak hours.

Our Approach

We broke down the monolith into microservices:

Technology Stack

We migrated to Kubernetes on AWS EKS, with PostgreSQL for relational data and Redis for caching. Our CDN (CloudFront) now serves 95% of static assets, reducing origin load significantly.

Results

After the migration:

Lessons Learned

Start with observability. We invested in Datadog and New Relic early, which helped us identify bottlenecks before they became critical. Measure everything, optimize what matters.

The journey isn't over—we're now planning for 50M users. Stay tuned for part 2!